Managing Users - Admin

Created by Chris Riani, Modified on Tue, 15 Oct at 12:05 AM by Chris Riani

All admin menus can be accessed under the main user menu at the top right corner of the application.

Manage Users:
- Here you can manually manage other users in your organization.
- Users created will automatically be added to your organization upon registration, as long as they sign up with your company Unique ID.
- This is also where additional admins can be created. Once a user registers, an admin can promote them to admin using the "Promote to Admin" button.
- Admins are able to reset user passwords via this menu OR users can be instructed to perform self-service password reset by clicking the "Forgot Password" link on the login page.
- Admins can manually reset a user's TOTP if the user lost or changed phones.
  - Simply select "reset TOTP" and the user will be sent an email with reset instructions.
- Users can also be deleted here. Note that deleting a user cannot be undone.