Account Creation

Welcome to the Prospector Security Platform! We hope that our tools help you and your MSP grow and help keep your clients secure! Registration is found HERE

IMPORTANT: When registering for an account, users are asked if they are joining an existing company or registering a new one. It is important to let your team know (if you plan on having multiple users) about this option and instruct them accordingly. 

NEW: Prospector now has an OAUTH option for both Google and Microsoft Accounts. Users can register and login using their Google or Microsoft account. All else is the same as the Username/Password option. This does require application approval within your Microsoft or Google Tenant so that your user information can be imported into the app. 

• New Company Registration
  • Simply fill out the form and create an account. Once your account is created, you will be provided a Unique ID for your organization (which can be found under Menu > Company Settings), it is displayed at the bottom of the profile. 
  • NOTE: The first user registered to an organization will automatically be created as an org admin. This will allow them the ability to manage other users and resetting user passwords, resetting user MFA, etc. See "Admin Actions" section for more details on the admin functions. 
• Join an Existing Company
  • To join an existing org, the user will simply fill out the registration form as before but will select "No" when asked if they are registering a new company. By selecting "No" the user will be prompted to enter the Unique ID provided by the org admin. This is automatically map the new user to the existing organization, giving them access to all scans and reports for that organization. 

• MFA - Users who have registered with a Prospector Account (Username/Email & Password) are able to add an MFA option to their login. This is done to secure your account and is easily accomplished by using any standard Authenticator Application on a smartphone, such as Google Authenticator, Microsoft Authenticator or the like. 
• To add MFA to a UN/PW account, go to Menu > My Account > Toggle Enable MFA. This will generate an MFA token. Simply scan the QR to add the account (or enter if the code into your MFA app if it does not support QR). You will need this TOTP code whenever accessing the application. 
  • NOTE: If a user needs to reset their MFA code, this can be done by any org admin via the user management menu. If all admins require a reset, please contact support for instructions on how to reset.