Initial Setup

Updating the Company Profile

• Navigate to the "Admin Actions" section from the main user menu.
• Here you can enter your company information, such as name, address, and contact details. These settings will be used on all reports for all users under your org, so it is recommended to use the company information (ie. support@company.com instead of joey@company.com). 
• To upload your company logo, click on the "Upload Logo" button and select a PNG file from your device. This logo will be used in the reports generated by Prospector. Please note this will automatically be resized in reports. 

Selecting and Purchasing a License

• Go to the "Manage License" section accessible from the main menu.
• Choose between 'Annual' or 'Monthly' licensing options.
• Clicking on either option will redirect you to our Stripe Secure payment portal page to complete the purchase.
• Upon payment, you will automatically receive an email confirmation with your license details. It is important to keep your license in a safe place once you receive it. Licenses are valid for the organization who purchases them, so it need only be applied once per organization. 
• Once a license is purchased, you can navigate back to the Manage License section and enter the license and hit submit to activate. 

NOTE: A current, valid license is required to perform scans. If your license expires, you will still have access to existing scans and reports but will not be able to perform additional scans. 

Managing an Existing Subscription

• In the "Manage License" section, click on "Manage Subscription."
• Enter your email associated with the subscription to receive a direct link to your Stripe portal where you can modify or cancel your subscription. Terms of cancellation are outlined in our Refend Policy.